Terms of service
Last Updated: July 2026
Welcome to PetalHub. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
2. Products & Pricing
We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and update product information or pricing at any time without prior notice.
3. Orders
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order.
- Limit or cancel quantities purchased.
- Cancel orders suspected of fraud or unauthorized activity.
4. Payments
We accept secure online payments through our approved payment partners.
Orders are processed only after successful payment confirmation.
5. Shipping & Delivery
Estimated delivery times are provided for convenience and may vary depending on your location and courier services.
PetalHub is not responsible for delays caused by:
- Courier companies
- Weather conditions
- Natural disasters
- Government restrictions
- Other unforeseen circumstances
6. Returns & Refunds
Our Return & Refund Policy forms part of these Terms of Service.
Please review our Return & Refund Policy before making a purchase.
7. Intellectual Property
All content on this website, including logos, text, graphics, product images, icons, and designs, is the property of PetalHub and may not be copied, reproduced, or distributed without prior written permission.
8. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to interfere with the website's security or functionality.
- Copy or misuse any content from the website.
9. Limitation of Liability
PetalHub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid for the product purchased.
10. Privacy
Your use of our website is also governed by our Privacy Policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Any changes will become effective immediately upon being posted on this website.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store Name: PetalHub
Email: petalhub.in@gmail.com